Support Services

Our Support Team is available to help you with any technical, service tier or billing questions you may have.

Chat Support
Use the chat icon at the bottom of each page to reach our Support Team. We’re generally available between 9 AM and 5 PM ET.
Email Support
If you need any assistance, please contact us at
Frequently Asked Questions
We have answered many common questions about Primal in our list of Frequently Asked Questions.